AI Policy Maker

The AI Policy Maker Platform brings together global best practices, strategic frameworks, and practical guidance to empower South African government officials in adopting AI responsibly and effectively. Each resource has been carefully selected to support policy direction, ethical AI governance, operational improvement, and compliance.

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AI Pathways

AI Fluency

This course introduces the fundamentals of artificial intelligence, highlighting key concepts, tools, and responsible use in everyday contexts.

Responsible and Ethical AI in Government

These courses focus on how governments can strategically use AI for decision-making, service delivery, and policy leadership.

AI for Governance and Public Sector Leadership

They are use-case-driven and show how AI and Copilot tools enhance operational efficiency in specific government processes.

Results

Real-World Impact

Statistics on AI in Government Efficiency

45.4%

Nearly half of South Africans are already using generative AI tools, showing strong readiness for AI-enabled public services and digital government innovation. (OECD & Cisco research, 2025)

75%

More than three-quarters of South Africans believe AI delivers value, indicating strong public openness to AI-powered government services. (OECD study, 2025)

90%

Public sector leaders overwhelmingly see digital technologies including AI as key to improving productivity and service delivery. (Economist Impact / SAS, 2025)

70%

Strong demand for AI governance frameworks highlights the importance of responsible AI adoption in public services. (KPMG global study incl. South Africa, 2025)

66%

Two-thirds of workers globally (including South Africa respondents) already use AI, signalling rapid integration into everyday administrative tasks. (KPMG, 2025)

100%

Growing national AI capacity
South Africa is expanding AI infrastructure and skills development to improve public sector innovation and economic competitiveness. (OECD Economic Survey, 2025)

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Microsoft Elevate: A new organisation dedicated to helping people thrive in the age of AI by equipping them with the skills, tools, and knowledge to succeed. Focused on K–12 schools, community colleges, nonprofits, labor organisations, and governments, Elevate partners with public and private institutions to ensure that AI serves everyone.

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